Damaged, Defective, or Incorrect Items
If your product arrives damaged, defective, or is not what you ordered, email contact@indukta.in within 48 hours of delivery with a photo of the issue.
- We arrange a full replacement or full refund — your choice
- Return shipping is completely free — we cover the cost
- This applies even if you have opened the packaging
Changed Your Mind (7-Day Returns)
You can return any product within 7 days of delivery, provided:
- The product is unused and in its original, undamaged packaging
- All original accessories and documentation are included
To start a return, email contact@indukta.in or message us on WhatsApp at +45 30498522 with your order number. We will reply with the return address and instructions. Return shipping for change-of-mind returns is paid by the customer.
Refunds
- Once we receive and inspect the returned item, your refund is processed within 1–3 working days
- Refunds go to your original payment method (UPI, card, or net banking)
- Cash on Delivery orders are refunded by bank transfer to the account you provide
- Your bank may take a few additional days to show the credit
Manufacturer Warranty
All products carry the brand's standard manufacturer warranty (1–2 years depending on model). Warranty claims are handled directly by Philips, Hawkins, Havells, or Klynk through their service centres across India — not through Indukta. We are happy to help you find your nearest service centre.
How to Reach Us
Email contact@indukta.in (reply within 12 hours), WhatsApp +45 30498522, or use the live chat on indukta.in — chat replies normally within 0–2 minutes.
Last updated: July 4, 2026